Jobs in Nigeria

Retention Specialist – CMTrading in Abuja, Federal Capital Territory

CMTrading company logo
Published 5 months ago

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CMTrading is inviting applications for the role of Retention Specialist in Abuja. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

CMTrading operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:CMTrading
Position:Retention Specialist
Region:Abuja - Federal Capital Territory, Federal Capital Territory
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a dedicated Retention Specialist to become an integral member of our team. In this pivotal role, you will focus on developing and executing strategies aimed at enhancing customer retention and improving their overall experience with our brand.

Your key responsibilities will involve analyzing customer feedback, identifying customers at risk of disengagement, and implementing tailored outreach initiatives. Collaboration with our marketing and customer service teams will be essential to boost customer satisfaction and foster loyalty.

The ideal candidate will possess exceptional communication skills, a strong analytical mindset, and a genuine passion for ensuring customer success. Previous experience in customer relationship management is advantageous.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Application Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company address

ProvinceFederal Capital Territory
CityAbuja
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Job Application Information

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Company Information

CMTrading

CMTrading is a renowned forex trading company based in Nigeria, offering a wide range of financial services and investment solutions. With a strong reputation and extensive experience in the financial industry, CMTrading provides a reliable and transparent platform for traders to engage in the global forex market. Their user-friendly interface, advanced trading tools, and exceptional customer support make CMTrading an ideal choice for both novice and experienced traders. Recognized for their commitment to professionalism, integrity, and innovation, CMTrading stands out as a trusted partner for individuals seeking to maximize their investment potential in Nigeria’s dynamic financial landscape.