Product Support Officer – The Concept Group in Lagos

The Concept Group is currently seeking applicants for the position of Product Support Officer in the Lagos area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The Concept Group operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

We are seeking a dedicated Product Support Officer to join our team at The Concept Group. As a Product Support Officer, you will be responsible for providing assistance to customers and addressing their inquiries related to our products.

Your main duties will include troubleshooting technical issues, guiding customers on product usage, and escalating complex problems to the appropriate department. Additionally, you will collaborate closely with the sales and development teams to ensure efficient communication and resolution.

The ideal candidate should have excellent communication skills, a strong understanding of our products, and the ability to multitask effectively. Prior experience in customer support or a similar role is preferred.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

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