Phone Collection Agent – FLEXI MFB in Lagos, Lagos

FLEXI MFB is currently accepting applications for the role of Phone Collection Agent in Lagos. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

FLEXI MFB, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Job Description

FLEXI MFB seeks a reliable, self-motivated Phone Collection Agent to support Customer Finance and Recovery. The role requires conducting telephone collections and on-site follow-ups for customers with outstanding balances, negotiating repayment terms, securing settlements, and accurately documenting interactions in compliance with FCCPC and company policies.

• Qualifications: OND/HND/B.Sc in a related field.
• Preferred experience: collections, customer service, telesales, or call centers.
• Skills: strong communication, negotiation, problem-solving, accurate data entry, integrity, and the ability to handle difficult conversations.
• Contract position. Salary: ₦150,00–₦180,00 per month.

Benefit

• Opportunities for promotion
• Access to the latest technology
• Professional networking opportunities
• Valuable work experience
• Work-life balance
• Recognition and performance awards
• Professional training
• Collaborative work environment
• Skill development
• Opportunities to contribute to business growth

Application Requirements

• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Able to Work in a Team
• Able to Work Under Pressure
• No Criminal Record
• Good Communication Skills
• Experience in the Related Field (Preferred)
• Minimum Age of 18 Years
• Willing to Be Placed in the Designated Work Location

Company address