Jobs in Nigeria

Internal Collection Agent – Workforce Group in Lagos, Lagos State

Workforce Group company logo
Published 7 months ago

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Workforce Group is currently seeking applicants for the position of Internal Collection Agent in the Lagos area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Workforce Group operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Workforce Group
Position:Internal Collection Agent
Region:Lagos - Lagos State, Lagos State
Education:Confidential
Salary:NGN 100.000 - NGN 190.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a qualified candidate for the position of Internal Collection Agent. The successful candidate will be responsible for proactively contacting customers who have overdue accounts and coordinating payment collections.

The main responsibilities of this position include:

  • Initiating contact with customers to discuss outstanding account balances
  • Negotiating payment arrangements with customers and documenting agreements
  • Recording all collection activities in the company’s database
  • Providing assistance and guidance to customers regarding payment options
  • Identifying and resolving customer issues or disputes related to billing or payment

The ideal candidate will have previous experience in collections or a related field. They should possess excellent problem-solving skills and be able to work independently. Strong attention to detail and time management skills are also essential for success in this role. Proficiency in Microsoft Office and familiarity with accounting software is a plus.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

ProvinceLagos State
CityLagos
Full AddressWorkforce Group, The Zone Plot 9, Gbagada Industrial Scheme beside UPS, Gbagada - Oworonshoki Expy, Lagos, Nigeria
Google MapGoogle Map

Job Application Information

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Company Information

Workforce Group

Workforce Group is a renowned Nigerian company specializing in human capital development and management solutions. With a track record of over three decades, they have transformed the Nigerian workforce landscape. Offering a wide range of services including recruitment, training, HR outsourcing, and technology-driven solutions, Workforce Group empowers organizations to optimize their human resources. They are known for their innovative approach, cutting-edge technology, and a deep understanding of the Nigerian market. As a market leader, Workforce Group has consistently delivered tailored workforce solutions to businesses, driving productivity and growth in Nigeria’s dynamic business environment.