Jobs in Nigeria

Inbound Call Center Supervisor – Standard Bank in Lagos, Lagos

Standard Bank company logo
Published 4 months ago

Welcome to our job portal. Standard Bank is offering exciting opportunities for the position of Inbound Call Center Supervisor in Lagos. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Standard Bank, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Standard Bank. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Standard Bank
Position:Inbound Call Center Supervisor
Region:Lagos, Lagos - Lagos
Education:Confidential
Salary:NGN 81.000 - NGN 158.000 per Month
Job Type:Full-time

Job Description

Standard Bank is looking for an experienced Inbound Call Center Supervisor to lead our Customer Contact Centre team based in Ilupeju Industrial Avenue, Lagos, Nigeria. This full-time position emphasizes the delivery of exceptional service for both inbound and outbound calls, focusing on the efficient resolution of customer inquiries and complaints. As a Supervisor, you will monitor team performance, uphold service standards, and play a crucial role in enhancing customer satisfaction and fostering loyalty.

Qualifications: A Bachelor’s Degree is required.

Experience: A minimum of 4 years in a contact center environment is essential.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company address

ProvinceLagos
CityLagos
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Job Application Information

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Company Information

Standard Bank

Standard Bank is a leading financial institution in Nigeria, offering a wide range of banking and financial services. With its strong presence in the country, Standard Bank provides innovative solutions to individuals, businesses, and corporate clients. Their services include personal and business banking, investment banking, wealth management, and insurance. Operating under the highest ethical standards, Standard Bank in Nigeria is committed to delivering exceptional customer service, driving economic growth, and contributing to the development of the Nigerian economy.