Hotel Front Desk Officer – Omoarega Consulting Limited in Lagos, Lagos State

Omoarega Consulting Limited is thrilled to announce job openings for the position of Hotel Front Desk Officer in the Lagos area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Omoarega Consulting Limited, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Omoarega Consulting Limited.

Job Information

Job Description

Our client owns a 4-star hotel in Victoria Island, Lagos and is looking for a professional Front Desk Officer to oversee all receptionist duties at the hotel. You will perform a range of duties including answering phone calls, receiving and welcoming guests, etc. Your central goal is to provide our guests with outstanding customer service and support. As the ‘face’ of the hotel, the successful candidate will be presentable and friendly, with outstanding people skills. You should have a talent for multitasking, with excellent communication and organizational skills.

Responsibilities:

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all guest questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize, and forward emails.

Requirements:

• Knowledge of OPERA.
• Minimum of OND in Hospitality Management or relevant qualification.
• Familiar with hotel software.
• A minimum of 2 years of proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• Strong knowledge of MS Office programs.

Job Type: Full-time

Salary: ₦100,00.00 – ₦120,00.00 per month

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

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