Head Of Customer Service – Kennedy Consulting in Lagos, Lagos

Kennedy Consulting is currently hiring for the role of Head Of Customer Service located in Lagos. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Kennedy Consulting invites interested applicants to submit their applications.

Job Information

Job Description

We are in search of a seasoned Head of Customer Service to spearhead our customer support team. This pivotal role involves designing and executing customer service strategies that significantly enhance the overall customer experience.

The ideal candidate will possess outstanding leadership abilities, a comprehensive understanding of customer relationship management, and proficiency in analyzing performance metrics to elevate service quality. Additionally, you will collaborate with various departments to ensure that customer needs are addressed in a timely and effective manner.

Benefit

• Professional networking opportunities
• Work-life balance
• Professional training
• Recognition and performance awards
• Skill development
• Collaborative work environment
• Valuable work experience
• Access to the latest technology
• Opportunities for promotion
• Opportunities to contribute to business growth

Application Requirements

• Experience in the Related Field (Preferred)
• Able to Work in a Team
• No Criminal Record
• Minimum Age of 18 Years
• Good Communication Skills
• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Able to Work Under Pressure
• Willing to Be Placed in the Designated Work Location

Company address