Customer Support – Texture Science Labs in Lagos, Lagos

Texture Science Labs is inviting applications for the role of Customer Support in Lagos. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Texture Science Labs operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Job Description

We are seeking a professional Customer Support Representative to provide outstanding service by phone, email, and chat. You will handle inquiries, troubleshoot issues, and ensure each customer has a positive experience.

Responsibilities:

• Respond promptly and courteously across channels
• Document interactions and resolutions accurately
• Escalate complex issues and collaborate with internal teams
• Contribute to process improvements

Qualifications: strong communication, patience, basic technical aptitude; preferred 1+ year in support and familiarity with CRM tools. We offer a supportive team, training, and opportunities for growth.

Benefit

• Opportunities to contribute to business growth
• Skill development
• Work-life balance
• Access to the latest technology
• Collaborative work environment
• Professional training
• Professional networking opportunities
• Opportunities for promotion
• Recognition and performance awards
• Valuable work experience

Application Requirements

• Good Communication Skills
• No Criminal Record
• Minimum Education of High School Diploma
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Physically and Mentally Healthy
• Able to Work in a Team
• Willing to Be Placed in the Designated Work Location
• Experience in the Related Field (Preferred)

Company address