Jobs in Nigeria

Customer support – Schoolable in Lagos, Lagos State

Schoolable company logo
Published 6 months ago

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Schoolable is currently accepting applications for the position of Customer support in the Lagos area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Schoolable operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Schoolable
Position:Customer support
Region:Lagos - Lagos State, Lagos State
Education:Confidential
Salary:NGN 50.000 - NGN 70.000 per Month
Job Type:Full-time

Job Description

Budget: NGN700 Monthly

Job Summary: Little was created to assist parents in raising financially inclined children, providing a platform for early financial education.

Key Responsibilities:

  • Monitor and respond to customer queries promptly via chat
  • Maintain excellent communication with customers
  • Generate interest in company services
  • Identify customer needs and assist in product use
  • Analyze and report product issues
  • Update internal databases with customer information
  • Inform customers about new features
  • Follow up to ensure issue resolution
  • Gather and share customer feedback

Qualifications:

  • Customer service orientation
  • Good communication skills (English and Yoruba)
  • OND/HND/B.Sc. qualification
  • 2-3 years of work experience
  • Sound telephone and texting etiquette
  • Attentive listening
  • Attention to detail

Job Type: Contract | Contract length: 12 months

Pay: ₦50,00.00 – ₦70,00.00 per month

Experience:

  • Sales/operations: 1 year (Preferred)

Language:

  • Yoruba (Preferred)

Application Deadline: 05/10/2024

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

ProvinceLagos State
CityLagos
Full AddressFG8V+5HQ Schoolable, Victoria garden City, Lagos, Nigeria
Google MapGoogle Map

Job Application Information

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Company Information

Schoolable

Schoolable is a leading educational technology company based in Nigeria. They are committed to transforming the educational landscape by providing innovative solutions that bridge the gap between students, schools, and parents. Through their user-friendly platform, Schoolable offers seamless communication, efficient management, and personalized learning experiences. By leveraging technology, they enable schools to optimize their operations and empower students with the tools they need to succeed. With Schoolable, Nigeria is poised to create a brighter future for its education system.