Jobs in Nigeria

Customer Support Officer – Fenrismedia in Lagos, Lagos State

Fenrismedia company logo
Published 7 months ago

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Fenrismedia is currently accepting applications for the position of Customer Support Officer in the Lagos area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Fenrismedia operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Fenrismedia
Position:Customer Support Officer
Region:Lagos - Lagos State, Lagos State
Education:Confidential
Salary:NGN 90.000 - NGN 200.000 per Month
Job Type:Full-time

Job Description

Fenrismedia is a platform for creators to share exclusive content and engage with their audience. We are seeking a dedicated Customer Support Officer to provide exceptional service to our users and creators.

Job Location: Lagos (Remote)

Employment Type: Full-time

Responsibilities:

  • Respond to customer inquiries promptly via email, chat, and social media
  • Resolve customer issues with professionalism
  • Collaborate with the team to ensure customer satisfaction

Requirements:

  • Bachelor’s Degree preferred
  • Proven experience in customer support
  • Strong communication and problem-solving skills
  • Familiarity with CRM systems

Salary: N80,00 – N100,00 / month.

Method of Application: Interested candidates should send their Resume and Cover Letter to: [email protected] with the Job Position as the subject of the email.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

ProvinceLagos State
CityLagos
Full AddressMedia Reign, 10 Ojora Avenue,Allied Homes,Lekki, Eti-Osa, Lagos 101241, Nigeria
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Job Application Information

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Company Information

Fenrismedia

Fenrismedia is a prominent media company based in Nigeria, known for its innovative digital solutions and high-quality content. With a strong focus on storytelling and audience engagement, Fenrismedia offers a wide range of services including video production, social media management, and digital marketing. The company’s commitment to excellence and creativity has made it a trusted partner for businesses looking to enhance their online presence in the Nigerian market.