Customer Support Lead – Aku Fintech Services Limited in Lagos

Aku Fintech Services Limited is currently accepting applications for the position of Customer Support Lead in the Lagos area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Aku Fintech Services Limited operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

Aku is a digital bank licensed by the CBN, dedicated to providing easy payment solutions and simple banking for everyone. Our mission is to empower Africans by facilitating payments and encouraging growth through technology.

We are currently looking for a Customer Support Lead located in Lagos. The successful candidate will supervise the customer support team, resolve escalated customer issues, monitor performance metrics, and collaborate with internal teams for effective stakeholder management.

Key skills required include excellent communication, leadership, problem-solving, and high emotional intelligence.

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address