Jobs in Nigeria

Customer Success Specialist (Inbound Calls) – Moniepoint Group in Lagos, Lagos

Moniepoint Group company logo
Published 9 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Welcome to our job portal. Moniepoint Group is offering exciting opportunities for the position of Customer Success Specialist (Inbound Calls) in Lagos. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Moniepoint Group, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Moniepoint Group. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Moniepoint Group
Position:Customer Success Specialist (Inbound Calls)
Region:Lagos, Lagos - Lagos
Education:Confidential
Job Type:Full-time

Job Description

Moniepoint Group is on the lookout for a dedicated and enthusiastic Customer Success Specialist to enhance our team. In this pivotal role, you will manage inbound customer calls, delivering exceptional service that ensures a superior customer experience.

Your responsibilities will include addressing customer inquiries, resolving issues, and providing effective solutions to boost customer satisfaction. Strong communication skills and a proactive problem-solving approach are essential for success in this position.

While prior customer service experience is preferred, it is not mandatory. We welcome individuals who are eager to learn and grow within our dynamic environment.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Application Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company address

ProvinceLagos
CityLagos
Google MapGoogle Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Applying for Free Jobs is free of charge.

If you find a vacancy that indicates fraud, please report it to us.

Company Information

Moniepoint Group

Moniepoint Group is a leading financial technology company based in Nigeria, providing innovative solutions for digital payments and financial services. Established to enhance financial inclusion, Moniepoint offers a variety of services including mobile banking, payment processing, and merchant solutions. With a commitment to empowering businesses and individuals, Moniepoint Group is transforming the Nigerian financial landscape by making digital transactions accessible and secure. The company’s user-friendly platform and robust security measures make it a trusted choice for numerous users across the country.