Customer Success Officer – reposebay in Lagos, Lagos

reposebay is currently accepting applications for the role of Customer Success Officer in Lagos. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

reposebay, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Job Description

We seek a Customer Success Officer responsible for ensuring client satisfaction, retention, and growth. The role emphasizes onboarding, proactive support, relationship building, and maximizing customer value.

• Serve as the primary point of contact and advocate for customers.
• Manage client accounts, troubleshoot issues, coordinate with product and support teams, and deliver training.
• Monitor success metrics and implement improvements to drive adoption and renewals.

Qualifications: minimum 2 years in customer success or account management, strong communication and problem-solving skills, CRM proficiency, attention to detail, positive attitude, and the ability to perform in a fast-paced environment.

Benefit

• Valuable work experience
• Recognition and performance awards
• Work-life balance
• Professional networking opportunities
• Collaborative work environment
• Opportunities for promotion
• Access to the latest technology
• Skill development
• Professional training
• Opportunities to contribute to business growth

Application Requirements

• Good Communication Skills
• No Criminal Record
• Minimum Education of High School Diploma
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Physically and Mentally Healthy
• Able to Work in a Team
• Willing to Be Placed in the Designated Work Location
• Experience in the Related Field (Preferred)

Company address