Jobs in Nigeria

Customer Success Officer – Carrotsuite in Lagos, Lagos

Carrotsuite company logo
Published 3 hours ago

Welcome to our job portal. Carrotsuite is offering exciting opportunities for the position of Customer Success Officer in Lagos. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Carrotsuite, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Carrotsuite. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Carrotsuite
Position:Customer Success Officer
Region:Lagos, Lagos - Lagos
Education:Confidential
Salary:NGN 180.000 - NGN 250.000 per Month
Job Type:Full-time

Job Description

We are seeking a Customer Success Officer to drive client satisfaction, retention, and growth. The successful candidate will oversee onboarding, nurture strong client relationships, monitor account health, and coordinate with product and support teams to resolve issues promptly.

  • Responsibilities: client onboarding, proactive account management, health monitoring, and cross-team issue resolution.
  • Requirements: 2+ years in customer success or account management, excellent verbal and written communication, strong problem-solving skills, CRM experience, and a customer-focused, proactive mindset.

Offerings include a competitive salary, professional development opportunities, and a collaborative culture. Hybrid/remote options are available; immediate start preferred.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Application Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company address

ProvinceLagos
CityLagos
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Job Application Information

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Company Information

Carrotsuite

Carrotsuite is a leading technology company based in Nigeria, specializing in innovative digital solutions that empower businesses and enhance user experiences. With a focus on software development, data analytics, and e-commerce, Carrotsuite is dedicated to driving digital transformation across various sectors. By leveraging cutting-edge technology, the company aims to provide seamless and efficient services that meet the unique needs of its clients. With a team of skilled professionals, Carrotsuite is poised to contribute significantly to Nigeria’s growing tech ecosystem.