Customer Success Associate – Shecluded in Lekki, Lagos State
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Shecluded is currently accepting applications for the position of Customer Success Associate in the Lekki area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Shecluded operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Shecluded |
| Position: | Customer Success Associate |
| Region: | Lagos State, Lekki - Lagos State |
| Education: | Confidential |
| Salary: | NGN 91.000 - NGN 230.000 per Month |
| Job Type: | Full-time |
Job Description
- Responsible for assisting customers throughout the buying process.
- Work closely with customers to determine their needs, answer their questions about your products and recommend the right solutions.
- Develop sales strategy, setting sales targets and converting leads from the Shecluded community.
- Identify marketing opportunities and develop sales leads.
- Prepare and deliver sales pitches and product demonstrations to potential clients.
- Negotiate sales and service renewal contracts, as well as discounts and warranties.
- Initiate after-sales technical support based on client requirements and feedback.
- Track sales targets, document sales performance, client feedback, and NPS.
- Ensure we stay competitive by analyzing and researching industry trends.
Job Type: Full-time
Experience:
- Customer service: 3 years (Required)
Ability to Commute:
- Lekki (Required)
Ability to Relocate:
- Lekki: Relocate before starting work (Required)
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Lagos State |
| City | Lekki |
| Full Address | shecluded, 8 The Rock Dr, Lekki Phase 1, Lagos, Nigeria |
| Google Map | Google Map |
Job Application Information
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