Customer Solutions Associate – Branch International in Lagos, Lagos State
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Branch International is currently accepting applications for the position of Customer Solutions Associate in the Lagos area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Branch International operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Branch International |
| Position: | Customer Solutions Associate |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
A Customer Solutions Associate is responsible for providing exceptional customer service and resolving customer issues in a timely and efficient manner. This role requires strong communication skills and the ability to handle difficult situations with empathy and professionalism.
Key responsibilities:
- Assist customers with inquiries, complaints, and requests through various communication channels.
- Provide solutions and recommendations to customers by identifying their needs and offering appropriate products or services.
- Resolve customer issues by conducting thorough research, escalating problems when necessary, and following up to ensure customer satisfaction.
- Maintain accurate customer records and update the database with relevant information.
- Collaborate with other departments to address complex customer queries and facilitate problem resolution.
- Adhere to company policies and procedures while delivering exceptional customer service.
If you possess excellent communication skills, have a customer-centric attitude, and enjoy working in a fast-paced environment, we invite you to apply for the position of Customer Solutions Associate at Branch International.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Lagos State |
| City | Lagos |
| Google Map | Google Map |
Job Application Information
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