Jobs in Nigeria

Customer Service Representative – Your Favorite HR Guide in Lagos, Lagos State

Published 6 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Welcome to our job portal, where Your Favorite HR Guide is offering exciting employment opportunities for the position of Customer Service Representative in the Lagos area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Your Favorite HR Guide, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Your Favorite HR Guide. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Your Favorite HR Guide
Position:Customer Service Representative
Region:Lagos - Lagos State, Lagos State
Education:Confidential
Job Type:Full-time

Job Description

Your Favorite HR Guide is currently seeking candidates for the position of Customer Service Representative in Ipaja, Lagos on a full-time basis.

Key Responsibilities:

  • Serve as the primary point of contact for customer inquiries through various channels.
  • Address customer concerns promptly and professionally, aiming for swift resolution.
  • Handle customer complaints with empathy and strive for customer satisfaction.
  • Identify ways to improve the customer experience and communicate feedback.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with internal teams to address complex issues efficiently.
  • Engage in training programs to enhance customer service skills.

Qualifications:

  • Bachelor’s degree in Microbiology, Pharmaceutical, or related fields.
  • Prior customer service experience preferred.
  • Strong problem-solving and communication skills.
  • Proficiency in Microsoft Office and CRM software.
  • Ability to multitask and pay attention to detail in a fast-paced environment.

Method of Application:

If you are interested and meet the qualifications, please send your resume to [email protected] with ‘Customer Service Representative’ as the subject before [deadline date].

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

ProvinceLagos State
CityLagos
Full AddressYourHRLadySeries, A8A Sparklight Estate, Lagos 100001, Nigeria
Google MapGoogle Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Applying for Free Jobs is free of charge.

If you find a vacancy that indicates fraud, please report it to us.

Company Information

Your Favorite HR Guide

Your Favorite HR Guide is a leading human resources consulting firm based in Nigeria, dedicated to providing top-notch HR solutions to businesses of all sizes. With a focus on talent acquisition, training, and performance management, they help companies optimize their workforce for maximum productivity and success. Their team of experienced HR professionals is committed to delivering personalized services tailored to each client’s unique needs and goals. Whether it’s recruitment strategies or employee development programs, Your Favorite HR Guide strives to be the go-to partner for HR excellence in Nigeria.