Customer Service Representative – JNC in Lagos, Lagos State
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JNC is thrilled to announce job openings for the position of Customer Service Representative in the Lagos area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At JNC, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with JNC.
Job Information
| Company: | JNC |
| Position: | Customer Service Representative |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Salary: | NGN 120.000 - NGN 150.000 per Month |
| Job Type: | Full-time |
Job Description
INDUSTRY: Food and Beverage
LOCATION: Victoria Island, Lagos
JOB SUMMARY:
The Customer Service Representative is responsible for all interactions with consumers regarding bakery orders. The key objectives of the Customer Service Representative position include customer communication, taking customers’ orders, ensuring customer satisfaction, and maintaining order presentation up to company standards.
JOB DESCRIPTION:
- Interacting with customers to understand their needs.
- Assisting customers in selecting orders and making suggestions and recommendations.
- Providing updates on order status.
- Confirming customer payments and sending invoices for customer orders.
- Ensuring orders are made according to customer requirements.
- Communicating orders to bakers and decorators.
- Following up on orders and consolidating daily orders.
- Liaising with graphic design to create images as per customer requests.
- Coordinating with decorators to design and confirm fondant orders.
- Analyzing customer satisfaction.
- Maintaining inventory of presentation supplies.
JOB REQUIREMENTS:
- OND/HND Degree with a bachelor’s degree being a plus.
- Prior customer service experience.
- Minimum of 2 years of experience in the food and beverage or events industry.
- Creativity and strong interpersonal skills.
- Ability to influence and excellent organizational skills.
- Effective communication skills, both verbal and written.
Job Type: Full-time
Pay: ₦120,00.00 – ₦150,00.00 per month
Application Question(s):
- What is your gender?
- How much do you currently earn?
- How soon are you able to resume?
- Where do you stay?
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Lagos State |
| City | Lagos |
| Full Address | JNC International Limited, 30 Raymond Njoku St, Lagos, Nigeria |
| Google Map | Google Map |
Job Application Information
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