Jobs in Nigeria

Customer Service Representative – Incash Africa in Lagos, Lagos

Incash Africa company logo
Published 3 hours ago

Incash Africa is inviting applications for the role of Customer Service Representative in Lagos. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Incash Africa operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Incash Africa
Position:Customer Service Representative
Region:Lagos, Lagos - Lagos
Education:Confidential
Salary:NGN 83.000 - NGN 195.000 per Month
Job Type:Full-time

Job Description

Location: Victoria Island, Lagos State.

Incash Africa is actively seeking a committed Customer Service Representative to enhance our customer experience by managing inquiries, resolving complaints, and providing vital product information. Candidates must possess strong communication skills and a dedication to ensuring customer satisfaction.

Key Responsibilities:

  • Respond to inquiries through phone, email, and chat.
  • Offer detailed product and service information.
  • Resolve complaints with efficiency and professionalism.
  • Process orders and maintain accurate customer records.
  • Perform follow-ups to ensure overall customer satisfaction.

Qualifications:

  • Bachelor’s degree in a relevant discipline.
  • Exceptional communication and problem-solving abilities.
  • Proficiency in Microsoft Office suite.
  • NYSC candidates are encouraged to apply.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Application Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

ProvinceLagos
CityLagos
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Job Application Information

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Company Information

Incash Africa

Incash Africa is a pioneering fintech company based in Nigeria, dedicated to enhancing financial inclusion and empowerment. With their innovative mobile banking platform, they provide convenient access to banking services to the unbanked population. Through their user-friendly app, individuals can easily open digital bank accounts, access loans, make payments, and engage in various financial transactions. Incash Africa aims to bridge the financial gap and empower individuals and businesses across Nigeria to participate actively in the economy.