Jobs in Nigeria

Customer Service Representative – HelpMum in Lagos

HelpMum company logo
Published 3 hours ago

HelpMum is currently seeking applicants for the position of Customer Service Representative in the Lagos area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

HelpMum operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:HelpMum
Position:Customer Service Representative
Region:Lagos
Education:Confidential
Salary:NGN 100.000 - NGN 190.000 per Month
Job Type:Full-time

Job Description

HelpMum is leveraging mobile technology to address maternal and infant mortality in remote areas of Nigeria. We are currently seeking a dedicated Customer Service Intern/NYSC to join our team in Lagos.

The successful candidate will reach out to mothers, collect essential information, and register them on the HelpMum Vaccination Tracker.

Key Responsibilities:

  • Contact mothers to verify personal health information.
  • Assist with registration and accurate data entry.
  • Provide information about the vaccination tracker.
  • Address questions from mothers concerning vaccinations.

Qualifications:

  • Fluency in Hausa or Igbo.
  • Excellent communication skills.
  • Attention to detail and data entry accuracy.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

RegionLagos
Full AddressHelpMum Africa, Ipwan Building Off L.W.S Cl, Jakande, Lekki Penninsula II, Lekki, Eti-Osa, Lagos 101245, Lagos, Nigeria
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Job Application Information

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Company Information

HelpMum

HelpMum is a transformative social enterprise based in Nigeria, dedicated to improving maternal and child health. By leveraging technology and community engagement, HelpMum provides essential health information, resources, and support to expectant mothers and new parents. Their innovative platform facilitates access to healthcare services, educates families on best practices, and promotes overall well-being. Committed to reducing maternal and infant mortality rates, HelpMum empowers families to make informed health choices and ensures that no mother feels alone in their journey to parenthood.