Jobs in Nigeria

Customer Service Representative – Focus Group Limited in Lagos

Focus Group Limited company logo
Published 4 hours ago

Company Focus Group Limited is offering job opportunities for the position of Customer Service Representative in the Lagos area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Focus Group Limited operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Focus Group Limited
Position:Customer Service Representative
Region:Lagos
Education:Confidential
Salary:NGN 250.000 - per Month
Job Type:Full-time

Job Description

Company: Focus Group Limited

Responsibilities:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships with customer accounts
  • Provide accurate information using suitable tools
  • Handle customer complaints and follow up for resolution
  • Keep records of customer interactions

Requirements:

  • Proven customer support experience
  • Strong communication skills
  • Ability to multi-task and prioritize
  • Higher National Diploma (Preferred)
  • 1 year of customer service experience (Preferred)

Job Type: Full-time, Permanent

Pay: From ₦250,00.00 per month

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

RegionLagos
Full AddressFocus Group Limited, Faith House, Block 75, Plot 15, Ichie Mike Ejezie, Off Fola Osibo Rd, Lekki Phase 1, Lagos, Nigeria
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Job Application Information

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Company Information

Focus Group Limited

Focus Group Limited is a leading Nigerian company that specializes in driving innovation and success. With a commitment to excellence, the company offers a wide range of services including marketing, research, and consulting. They have a strong and diverse team of professionals who are dedicated to providing tailored solutions to their clients. With a deep understanding of the Nigerian market, Focus Group Limited consistently delivers results that exceed expectations. Their mission is to empower businesses and individuals alike, helping them thrive in an ever-evolving industry. Choose Focus Group Limited for innovative solutions that propel your success in Nigeria and beyond.