Customer Service Representaive – XPro Management Limited in Lagos, Lagos State

XPro Management Limited is thrilled to announce job openings for the position of Customer Service Representaive in the Lagos area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At XPro Management Limited, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with XPro Management Limited.

Job Information

Job Description

XPRO Management Limited is an outsourcing firm that helps clients source for credible and reliable workers in all fields.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Ikeja GRA, Lagos

Employment Type: Full-time

Job Description

• We are looking for a highly motivated and skilled Customer Service Representative to join our team.
• The ideal candidate will be responsible for providing exceptional customer service to our clients and resolving any issues or concerns they may have.
• The candidate must possess excellent communication skills, both verbal and written, as well as the ability to multitask in a fast-paced environment.

Responsibilities

• Responding to customer inquiries via phone, email, or chat
• Providing accurate and timely information to customers
• Collaborating with other departments to ensure customer satisfaction
• Resolving customer complaints and issues in a timely manner
• Maintaining a positive and professional attitude when dealing with customers
• Keeping accurate records of customer interactions and transactions

Requirements

• HND / B.Sc Degree in any field
• Excellent communication skills, both verbal and written
• Proficiency in Microsoft Office Suite and other relevant software
• Previous customer service experience is an added advantage
• Ability to multitask in a fast-paced environment
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Applicant must be ready to resume immediately upon successful completion of the interview process.

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address