Customer Service Rep – West Africa Vocational Education (WAVE) in Lagos, Lagos State
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Welcome to our job portal, where West Africa Vocational Education (WAVE) is offering exciting employment opportunities for the position of Customer Service Rep in the Lagos area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with West Africa Vocational Education (WAVE), we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with West Africa Vocational Education (WAVE). Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | West Africa Vocational Education (WAVE) |
| Position: | Customer Service Rep |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Our Client who owns a restaurant is looking to hire a Customer Service Rep
Location- Surulere
Salary- ₦60k – ₦80k
Responsibilities
- Attend to customers (both walk-ins and online).
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Social Media management
Key Skills and Requirements
- Proven customer support experience or experience as a Client Service Representative
- Ability to stay calm when customers are stressed or upset.
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
Salary: ₦60,00.00 – ₦80,00.00 per month
Experience:
- Customer service: 2 years (Required)
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Lagos State |
| City | Lagos |
| Full Address | West Africa Vocational Education (WAVE), 2 Ireti St, Yaba, Lagos, Nigeria |
| Google Map | Google Map |
Job Application Information
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