Jobs in Nigeria

Customer Service Manager – ZIM in Lagos

ZIM company logo
Published 2 months ago

ZIM is thrilled to announce job openings for the position of Customer Service Manager in the Lagos area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At ZIM, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ZIM.

Job Information

Company:ZIM
Position:Customer Service Manager
Region:Lagos
Education:Confidential
Salary:NGN 100.000 - NGN 190.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Customer Service Manager to lead our customer support team. The ideal candidate will be responsible for overseeing daily operations, ensuring high-quality service, and implementing strategies to enhance customer satisfaction.

Key responsibilities include:

  • Managing customer inquiries and complaints.
  • Training and mentoring customer service representatives.
  • Analyzing service metrics to improve performance.

If you are passionate about customer service and have strong leadership skills, we want to hear from you!

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

RegionLagos
Full AddressLagos, Nigeria
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Job Application Information

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Company Information

ZIM

ZIM Nigeria is a leading logistics and shipping company with a strong presence in Nigeria. With a wide range of services including ocean freight, air freight, and inland transportation, ZIM has been a trusted partner for businesses seeking efficient and reliable logistics solutions. Our experienced team, advanced technology, and extensive network allow us to provide tailored services that meet the unique needs of our clients. Committed to customer satisfaction, ZIM Nigeria strives to deliver excellence in every aspect of the supply chain, ensuring timely and cost-effective delivery to destinations worldwide.