Customer Service Manager – Ekovolt in Lagos, Lagos State
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Ekovolt is thrilled to announce job openings for the position of Customer Service Manager in the Lagos area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Ekovolt, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Ekovolt.
Job Information
| Company: | Ekovolt |
| Position: | Customer Service Manager |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Salary: | NGN 91.000 - NGN 230.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly skilled and experienced Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for overseeing and managing all aspects of our customer service department.
Your primary role will be to ensure that our customers receive exceptional service and support. You will need to develop and implement strategies to improve customer satisfaction, resolve customer issues, and manage customer relationships.
Key responsibilities:
- Lead and manage a team of customer service representatives
- Develop and implement customer service policies and procedures
- Monitor and analyze customer service metrics
- Identify areas for improvement and implement necessary changes
- Handle escalated customer complaints and concerns
- Collaborate with other departments to resolve customer issues
- Train and onboard new customer service employees
- Maintain a high level of product and industry knowledge
If you are a customer-oriented professional with strong leadership skills and a passion for providing excellent service, we encourage you to apply for this position.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Lagos State |
| City | Lagos |
| Full Address | G98F+7H6 Ekovolt, Connal Rd, Yaba, Lagos 101245, Nigeria |
| Google Map | Google Map |
Job Application Information
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