Customer Service Executive – Sterling Homes Limited in Lagos, Lagos State
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Sterling Homes Limited is currently accepting applications for the position of Customer Service Executive in the Lagos area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Sterling Homes Limited operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Sterling Homes Limited |
| Position: | Customer Service Executive |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Salary: | NGN 100.000 - NGN 190.000 per Month |
| Job Type: | Full-time |
Job Description
At Sterling Homes Ltd, we are focused on the need to increase access to homeownership for the average citizen and create a better living experience for people in a secure community. We are building communities for families, retirees, return-seeking investors (both local & international) and professionals, from our inception in 2014 till now, we have housed over 500 people across Nigeria and we plan to do much more.
Main Duties & Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Processing forms, applications, and requests.
- Cross-selling the company-related projects and services.
- Keeping updated records of customer information, interactions, transactions, comments, and complaints.
- Ensuring referrals and repeat sales are made by clients.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Qualifications & Skills:
- BSc. / HND Qualification
- Professional qualification
- Technical knowledge
- Communication
- Empathy
- Use of MS Office Suite
- Teamwork and collaboration
- Proper etiquette
- Problem-solving
- Compliance
- Proactivity
- Professionalism
Salary: N50,00 – N100,00 monthly.
Method of Application:
Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the mail.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Lagos State |
| City | Lagos |
| Full Address | Sterling Homes Limited, Plot 2, River valley estate, ojodu berger, Ojodu, Lagos, Nigeria |
| Google Map | Google Map |
Job Application Information
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