Customer Relations Officer – AMP Corporate Group Ltd in Lagos, Lagos State
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Company AMP Corporate Group Ltd is offering job opportunities for the position of Customer Relations Officer in the Lagos area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
AMP Corporate Group Ltd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
Company: | AMP Corporate Group Ltd |
Position: | Customer Relations Officer |
Region: | Lagos - Lagos State, Lagos State |
Education: | Confidential |
Job Type: | Full-time |
Job Description
We are currently seeking a dynamic and customer-oriented individual to join our team as a Customer Relations Officer. As a Customer Relations Officer, you will be responsible for handling and resolving customer inquiries and complaints, ensuring customer satisfaction, and building long-term relationships with customers.
Key Responsibilities:
- Manage incoming customer inquiries via phone, email, and social media platforms.
- Provide prompt and professional responses to customer queries and complaints.
- Investigate and resolve customer issues in a timely manner.
- Build and maintain strong relationships with customers to promote customer loyalty.
- Collaborate with internal teams to address customer concerns and improve overall customer experience.
Requirements:
- Prior experience in a customer service or relations role is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a proactive approach to customer issues.
- Ability to work well in a team and collaborate with various departments.
- Proficiency in using customer relationship management (CRM) software.
If you are passionate about delivering exceptional customer service and enjoy building positive relationships with others, we encourage you to apply for the position of Customer Relations Officer.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Lagos State |
City | Lagos |
Full Address | AMP Corporate Group, 11 Alaba Oniru Ave, Victoria Island, Lagos, Nigeria |
Google Map | Google Map |
Job Application Information
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