Customer Relation Associate – Staffora Global in Abuja, Federal Capital Territory

Welcome to our job portal. Staffora Global is offering exciting opportunities for the position of Customer Relation Associate in Abuja. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Staffora Global, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Staffora Global. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Job Description

We are seeking a professional Customer Relations Associate to cultivate strong client relationships, manage inquiries by phone and email, resolve complaints promptly, and maintain high customer satisfaction. You will record interactions in the CRM and collaborate with sales and operations to ensure timely follow-through on solutions.

• Handle customer inquiries and complaints with professionalism and empathy
• Document interactions and case updates in the CRM
• Coordinate cross-functionally to deliver resolutions
• Maintain attention to detail while managing multiple tasks

Qualifications: High school diploma required; 1+ year of customer service experience preferred. Proactive communicator with problem-solving skills and basic CRM experience. Bilingual candidates are a plus.

Benefit

• Work-life balance
• Recognition and performance awards
• Professional training
• Valuable work experience
• Skill development
• Professional networking opportunities
• Collaborative work environment
• Opportunities for promotion
• Access to the latest technology
• Opportunities to contribute to business growth

Application Requirements

• Able to Work Under Pressure
• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Good Communication Skills
• Able to Work in a Team
• Experience in the Related Field (Preferred)
• Minimum Age of 18 Years
• Willing to Be Placed in the Designated Work Location
• No Criminal Record

Company address