Customer Experience Advisor – ApplyBoard in Lagos, Lagos

ApplyBoard is inviting applications for the role of Customer Experience Advisor in Lagos. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

ApplyBoard operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Job Description

We are seeking a Customer Experience Advisor to provide exceptional service via phone, email, and chat. You will handle inquiries, resolve customer issues, and accurately record feedback to support ongoing service improvements. The ideal candidate possesses strong communication, empathy, and problem-solving skills, along with basic CRM experience.

• Customer-first mindset and professional demeanor
• Ability to multitask and adapt to flexible shift schedules
• Previous retail or customer support experience preferred

This role requires attention to detail, a collaborative approach, and a commitment to continuous improvement.

Benefit

• Collaborative work environment
• Professional training
• Opportunities for promotion
• Access to the latest technology
• Skill development
• Recognition and performance awards
• Professional networking opportunities
• Valuable work experience
• Opportunities to contribute to business growth
• Work-life balance

Application Requirements

• Able to Work Under Pressure
• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Good Communication Skills
• Able to Work in a Team
• Experience in the Related Field (Preferred)
• Minimum Age of 18 Years
• Willing to Be Placed in the Designated Work Location
• No Criminal Record

Company address