CUSTOMER CARE REPRESENTATIVE – Workpedia Africa Ltd in Ibadan, Oyo

Workpedia Africa Ltd is currently seeking applicants for the position of CUSTOMER CARE REPRESENTATIVE in Ibadan. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Workpedia Africa Ltd, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Job Description

We seek a Customer Care Representative to provide professional support via phone, email, and chat. Duties include resolving customer inquiries, troubleshooting issues, processing orders and returns, documenting interactions accurately, and escalating complex cases to appropriate teams.

• Required: strong communication, patience, problem-solving abilities, and basic computer literacy
• Preferred: prior customer service experience and familiarity with CRM systems
• Must be team-oriented, detail-focused, and able to work flexible shifts

We offer a competitive salary, comprehensive training, and opportunities for career growth.

Benefit

• Opportunities for promotion
• Access to the latest technology
• Professional networking opportunities
• Valuable work experience
• Work-life balance
• Recognition and performance awards
• Professional training
• Collaborative work environment
• Skill development
• Opportunities to contribute to business growth

Application Requirements

• Minimum Age of 18 Years
• Basic Computer Skills
• Physically and Mentally Healthy
• Experience in the Related Field (Preferred)
• Minimum Education of High School Diploma
• Able to Work in a Team
• Good Communication Skills
• No Criminal Record
• Willing to Be Placed in the Designated Work Location

Company address