Customer Care Representative – The Advancement Place in Abeokuta, Ogun
The Advancement Place is currently hiring for the role of Customer Care Representative located in Abeokuta. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, The Advancement Place invites interested applicants to submit their applications.
Job Information
| Company: | The Advancement Place |
| Position: | Customer Care Representative |
| Region: | Abeokuta - Ogun, Ogun |
| Education: | Confidential |
| Salary: | NGN 90.000 - NGN 200.000 per Month |
| Job Type: | Full-time |
Job Description
Job summary
We are seeking a friendly and customer-focused Customer Care Representative to handle customer inquiries, resolve complaints, and provide excellent service while maintaining positive customer relationships.
Job descriptions & requirements
- Respond to customer inquiries via phone, email, and social media
- Handle complaints and resolve issues promptly and professionally
- Maintain accurate customer records and documentation
- Provide information about the company’s products and services
- Follow up with customers to ensure satisfaction
- Escalate complex issues to the appropriate department
- Meet customer service performance standards
Requirements:
- OND/HND/BSc in any discipline
- Proven experience in customer service or a related role (preferred)
- Excellent communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Basic computer skills and familiarity with CRM systems (an advantage)
- Strong problem-solving skills
Benefit
- Opportunities for promotion
- Access to the latest technology
- Professional networking opportunities
- Valuable work experience
- Work-life balance
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Skill development
- Opportunities to contribute to business growth
Application Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company address
| Province | Ogun |
| City | Abeokuta |
| Google Map | Google Map |
Job Application Information
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