Customer Care Representative – CAKES AND CREAM in Lagos, Lagos State
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CAKES AND CREAM is currently accepting applications for the position of Customer Care Representative in the Lagos area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
CAKES AND CREAM operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | CAKES AND CREAM |
| Position: | Customer Care Representative |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Salary: | NGN 81.000 - NGN 158.000 per Month |
| Job Type: | Full-time |
Job Description
Are you a problem solver with excellent communication skills? We are currently seeking a Customer Care Representative to join our team! As a Customer Care Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.
Key responsibilities:
- Handle incoming customer calls and emails professionally and efficiently.
- Identify and resolve customer complaints and concerns effectively.
- Provide accurate and timely information to customers regarding products and services.
- Document customer interactions and maintain customer databases.
- Collaborate with other teams to ensure customer satisfaction and prompt issue resolution.
Requirements:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Customer-oriented mindset and the ability to maintain a positive attitude when dealing with challenging situations.
- Proficient in using customer support software and Microsoft Office tools.
- Prior experience in a customer service role is preferred.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Lagos State |
| City | Lagos |
| Full Address | Cakes And Cream VI, 20 Adeola Hopewell St, Victoria Island, Lagos, Nigeria |
| Google Map | Google Map |
Job Application Information
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