Customer Care Executive – RESQ Promotions Nigerria LTD in Lagos, Lagos State

Company RESQ Promotions Nigerria LTD is offering job opportunities for the position of Customer Care Executive in the Lagos area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

RESQ Promotions Nigerria LTD operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

A Customer Care Executive is responsible for providing exceptional customer service and support to our valued clients. They are the primary point of contact for customers, and their main objective is to ensure customer satisfaction.

Key responsibilities include:

• Handling customer inquiries and resolving complaints promptly and professionally
• Responding to customer emails, calls, and chats in a timely manner
• Assisting customers in navigating our products or services effectively
• Building and maintaining positive relationships with customers
• Keeping records of customer interactions and transactions

Qualifications for the role:

• Excellent communication skills, both written and verbal
• Strong problem-solving abilities
• Ability to work well under pressure and handle difficult situations
• Good knowledge of our company’s products or services
• Prior experience in a customer service role is preferred

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

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