Jobs in Nigeria

Contact Center Agent – TAM Search in Ibadan, Oyo

TAM Search company icon
Published 7 hours ago

TAM Search is excited to announce openings for the position of Contact Center Agent in Ibadan. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At TAM Search, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with TAM Search.

Job Information

Company:TAM Search
Position:Contact Center Agent
Region:Ibadan - Oyo, Oyo
Education:Confidential
Salary:NGN 90.000 - NGN 200.000 per Month
Job Type:Full-time

Job Description

TAM Search is looking for a detail-oriented Contact Center Agent to join our dynamic team in Ibadan, Oyo State. This full-time position requires delivering outstanding customer service and managing inquiries via WhatsApp and other non-voice channels. Ideal candidates should possess a high school diploma and have at least 2 years of experience in contact center back-office operations.

Key Responsibilities:

  • Address customer complaints and inquiries effectively.
  • Ensure prompt resolution of escalated issues.
  • Maintain precise records of customer interactions.
  • Work closely with other departments to resolve customer concerns.

Proficiency in English, Pidgin, and Yoruba is preferred. Candidates with CRM experience will receive priority.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Application Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company address

ProvinceOyo
CityIbadan
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Job Application Information

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Company Information

TAM Search