Jobs in Nigeria

Contact Center Agent – GIG Logistics in Lagos

GIG Logistics company logo
Published 3 hours ago

GIG Logistics is currently accepting applications for the position of Contact Center Agent in the Lagos area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

GIG Logistics operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:GIG Logistics
Position:Contact Center Agent
Region:Lagos
Education:Confidential
Job Type:Full-time

Job Description

GIG Logistics is seeking an enthusiastic Contact Center Agent to join our Customer Service & Support team in Lagos. The ideal candidate will handle customer inquiries, provide support, and resolve issues via phone calls, emails, and online chats. A minimum qualification of HND is required, along with at least 1 year of experience in a similar role.

Key responsibilities include managing outbound and inbound calls, resolving complaints, up-selling services, and maintaining accurate records in our CRM system. Applicants should possess strong communication skills and reside around Surulere or Okota.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

RegionLagos
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Job Application Information

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Company Information

GIG Logistics

GIG Logistics is a prominent logistics company in Nigeria, offering a wide range of services including express deliveries, freight forwarding, and supply chain management. With a strong nationwide network and cutting-edge technology, they are known for providing efficient and reliable logistics solutions to businesses and individuals. GIG Logistics prioritizes customer satisfaction and operates with a commitment to excellence in all aspects of their operations.