Consumer Banker – Fadac Resources in Lagos, Lagos State

Fadac Resources is currently accepting applications for the position of Consumer Banker in the Lagos area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Fadac Resources operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

Our client is a private sector-led Tier 1 Microfinance Bank that provides a versatile range of financial services to low-income groups, micro, small and medium enterprises, and self-employed with entrepreneurial skills. Due to expansion, they are looking for a Consumer Banking Officer.

Job Description:

We are seeking a dynamic and customer-oriented Consumer Banking Officer to join our team. The ideal candidate will be responsible for assisting customers with their banking needs, providing guidance on various financial products and services, and ensuring an exceptional customer experience.

Responsibilities:

• Engage with customers to understand their financial needs and offer appropriate banking solutions.
• Assist customers in opening and managing accounts, loans, and other banking products.
• Educate customers on various financial products, services, and digital banking platforms.
• Process transactions accurately and efficiently while adhering to banking regulations.
• Resolve customer inquiries, complaints, and issues in a timely and professional manner.
• Collaborate with team members to achieve branch targets and goals.
• Maintain up-to-date knowledge of banking products, services, and industry regulations.

Requirements:

• Bachelor’s degree in Finance, Business Administration, or related field (preferred).
• Proven 1-3 years of experience in consumer banking, financial services, or a related industry.
• Strong interpersonal and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of banking products, regulations, and compliance standards.
• Proficiency in using banking software and digital platforms.
• Excellent problem-solving abilities and attention to detail.
• Customer-focused with a commitment to delivering exceptional service.

Job Type: Full-time

Ability to Commute:

• Lagos (Required)

Ability to Relocate:

• Lagos: Relocate before starting work (Required)

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address