Jobs in Nigeria

Cluster Customer Service Manager – FairMoney in Lagos, Lagos

FairMoney company logo
Published 4 months ago

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Welcome to our job portal. FairMoney is offering exciting opportunities for the position of Cluster Customer Service Manager in Lagos. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with FairMoney, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with FairMoney. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:FairMoney
Position:Cluster Customer Service Manager
Region:Lagos, Lagos - Lagos
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a dedicated and experienced Cluster Customer Service Manager to join our team. In this pivotal role, you will supervise customer service operations across multiple locations, ensuring the delivery of exceptional service standards.

The ideal candidate will possess strong leadership skills, outstanding communication abilities, and a proven history in customer service management. Key responsibilities include training team members, analyzing performance metrics, and implementing strategies to improve customer satisfaction and loyalty.

If you are passionate about creating outstanding customer experiences and are ready to lead a dynamic team, we encourage you to submit your application.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

ProvinceLagos
CityLagos
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Job Application Information

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Company Information

FairMoney

FairMoney is a leading fintech company based in Nigeria, dedicated to providing access to financial services for underserved individuals. With a mobile application, FairMoney offers instant loans and financial management tools to millions of people in Nigeria. By leveraging technology and data-driven algorithms, FairMoney makes the loan application process quick, convenient, and more inclusive. They focus on unlocking the potential of individuals and small businesses by offering them the necessary financial tools and resources. FairMoney’s mission is to bridge the financial gap and drive positive economic growth in Nigeria.