Client’s Service – Colad Gray Consulting in Lagos, Lagos State

Company Colad Gray Consulting is offering job opportunities for the position of Client's Service in the Lagos area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Colad Gray Consulting operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

We are looking for a dedicated and customer-focused Client Service Representative with 2 years of experience to join our team. As the first point of contact for our clients, you will play a crucial role in ensuring a positive customer experience and addressing their needs effectively.

Responsibilities:

• Serve as the main point of contact for clients, addressing inquiries and providing assistance.
• Build and maintain strong client relationships through effective communication.
• Understand client needs and collaborate with internal teams to ensure client satisfaction.
• Resolve client issues promptly and professionally.
• Keep accurate records of client interactions and transactions.
• Identify opportunities for upselling or cross-selling products/services.

Qualifications:

• Proven experience in a client service or customer support role.
• Excellent communication and interpersonal skills.
• Problem-solving abilities and a customer-centric mindset.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficient in using customer relationship management (CRM) tools.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address