Call Center Agent – Greensprings School in Lagos, Lagos

Greensprings School is currently seeking applicants for the position of Call Center Agent in Lagos. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Greensprings School, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Job Description

Greensprings School, a prestigious British International School located in Lekki, is actively seeking a motivated Call Center Agent to enhance our team in Anthony, Lagos. This contractual role involves managing inbound and outbound calls while delivering outstanding customer service by effectively addressing inquiries and resolving issues.

Ideal candidates should possess a Bachelor’s degree along with a minimum of 2 years of experience in customer service or call center environments. Excellent verbal communication skills, strong problem-solving abilities, and a customer-centric approach are crucial for success in this position. Familiarity with CRM software is considered an advantage.

Benefit

• Opportunities to contribute to business growth
• Skill development
• Work-life balance
• Access to the latest technology
• Collaborative work environment
• Professional training
• Professional networking opportunities
• Opportunities for promotion
• Recognition and performance awards
• Valuable work experience

Application Requirements

• Good Communication Skills
• No Criminal Record
• Minimum Education of High School Diploma
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Physically and Mentally Healthy
• Able to Work in a Team
• Willing to Be Placed in the Designated Work Location
• Experience in the Related Field (Preferred)

Company address