Jobs in Nigeria

BUSINESS/CUSTOMER SERVICE MANAGER – West Africa Vocational Education (WAVE) in Lekki, Lagos State

West Africa Vocational Education (WAVE) company logo
Published 9 months ago

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West Africa Vocational Education (WAVE) is thrilled to announce job openings for the position of BUSINESS/CUSTOMER SERVICE MANAGER in the Lekki area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At West Africa Vocational Education (WAVE), we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with West Africa Vocational Education (WAVE).

Job Information

Company:West Africa Vocational Education (WAVE)
Position:BUSINESS/CUSTOMER SERVICE MANAGER
Region:Lagos State, Lekki - Lagos State
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking a highly motivated and experienced individual to join our team as a Business/Customer Service Manager. As a Business/Customer Service Manager, your main responsibility will be to oversee all aspects of our business operations and ensure exceptional customer service.

You will be responsible for managing a team of customer service representatives, developing and implementing strategies to improve customer satisfaction, and identifying opportunities to drive business growth. Additionally, you will be responsible for analyzing customer data, monitoring sales performance, and developing effective customer service policies and procedures.

To be successful in this role, you must have excellent interpersonal and communication skills, strong leadership abilities, and a proven track record in managing teams and delivering exceptional customer service. Knowledge of customer relationship management (CRM) software and experience in the business/customer service industry will be an advantage.

If you are passionate about providing excellent customer service, driving business growth, and leading a dynamic team, we invite you to apply for the position of Business/Customer Service Manager.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

ProvinceLagos State
CityLekki
Full AddressWest Africa Vocational Education, 2b Makariqus St, Aja, Lagos, Nigeria
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Job Application Information

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Company Information

West Africa Vocational Education (WAVE)

West Africa Vocational Education (WAVE) is a leading vocational training organization based in Nigeria. With a mission to equip unemployed youth with essential skills, WAVE provides practical and market-relevant training programs that prepare individuals for in-demand careers. By partnering with local businesses, they ensure that their trainees are equipped with the right expertise to thrive in the job market. In addition to technical skills, WAVE also focuses on developing strong work ethics and professionalism among its students. Through their comprehensive training and job placement support, WAVE is making a significant impact in empowering Nigeria’s workforce and driving economic growth.