Jobs in Nigeria

Customer Experience Officer – SENCE in Lagos, Lagos State

SENCE company logo
Published 7 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

SENCE is currently accepting applications for the position of Customer Experience Officer in the Lagos area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

SENCE operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:SENCE
Position:Customer Experience Officer
Region:Lagos - Lagos State, Lagos State
Education:Confidential
Salary:NGN 83.000 - NGN 195.000 per Month
Job Type:Full-time

Job Description

As a Customer Experience Officer, you will play a crucial role in ensuring exceptional customer satisfaction. Your responsibilities include managing customer inquiries, resolving issues, and providing personalized assistance to enhance client experience.

You will collaborate with various teams to streamline processes and implement strategies for improved customer interactions. Strong communication skills and a customer-centric approach are essential for success in this role.

Key tasks involve analyzing feedback, monitoring service metrics, and developing initiatives to boost customer loyalty. A passion for delivering top-notch service and a proactive attitude are highly valued qualities.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

ProvinceLagos State
CityLagos
Full AddressSKILL ENHANCEMENT CENTRE (SENCE) LIMITED, 3b Hannat Balogun Cl, Ikoyi, Lagos, Nigeria
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Job Application Information

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Company Information

SENCE

Sence is a leading technology company based in Nigeria, dedicated to driving innovation and transforming the country’s digital landscape. With a team of dynamic and forward-thinking experts, Sence offers a wide range of cutting-edge services and solutions, including software development, IT consulting, and digital marketing, to help businesses thrive in the digital age. Sence’s commitment to excellence, customer-centric approach, and deep industry knowledge have positioned them as a trusted partner for businesses across various sectors in Nigeria, making a significant impact on the growth of the nation’s technology ecosystem.