Jobs in Nigeria

Head of Customer Experience – The People Practice in Lagos, Lagos State

The People Practice company logo
Published 9 months ago

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Company The People Practice is offering job opportunities for the position of Head of Customer Experience in the Lagos area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

The People Practice operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:The People Practice
Position:Head of Customer Experience
Region:Lagos - Lagos State, Lagos State
Education:Confidential
Job Type:Full-time

Job Description

The Head of Customer Experience plays a critical role in ensuring customer satisfaction and loyalty. Responsibilities include leading a team to develop strategies for enhancing customer interactions, managing feedback mechanisms, and driving continuous improvement in service quality.

The ideal candidate should have proven experience in customer service leadership, strong communication skills, and an analytical mindset to interpret customer data effectively. A customer-centric approach and the ability to inspire and motivate team members are also essential.

If you are passionate about creating exceptional customer experiences and driving business growth through customer satisfaction, we welcome you to apply for this exciting opportunity.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

ProvinceLagos State
CityLagos
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Job Application Information

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Company Information

The People Practice

The People Practice is a leading human resources consulting firm in Nigeria, offering innovative solutions for talent acquisition, development, and management. With a focus on empowering organizations through effective people practices, we strive to optimize workforce performance and drive business success. Our team of experts is dedicated to helping companies achieve their goals through strategic HR initiatives and tailor-made solutions.