Jobs in Nigeria

Head, User Support – GML in Lagos, Lagos State

GML company logo
Published 7 months ago

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GML is currently seeking applicants for the position of Head, User Support in the Lagos area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

GML operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:GML
Position:Head, User Support
Region:Lagos - Lagos State, Lagos State
Education:Confidential
Salary:NGN 83.000 - NGN 175.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly organized and experienced individual to join our team as Head of User Support. As the Head of User Support, you will be responsible for managing a team of customer service representatives and ensuring the highest level of user satisfaction.

Your main responsibilities will include overseeing day-to-day operations, monitoring performance metrics, and implementing strategies to improve customer service efficiency. You will also be responsible for developing and maintaining customer service policies and procedures.

The ideal candidate should have a strong background in customer service management and possess excellent communication and leadership skills. Experience in handling technical support in a fast-paced environment is highly desirable.

If you are passionate about delivering exceptional customer service and possess excellent problem-solving skills, we encourage you to apply for this position.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

ProvinceLagos State
CityLagos
Full AddressGML, 46B Lasode Cres, Maroko, Lagos, Nigeria
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Job Application Information

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Company Information

GML

GML (Global Media Limited) is a distinguished and leading company based in Nigeria, catering to diverse media needs. With a strong commitment to delivering innovative solutions, GML offers a wide range of media services, including advertising, public relations, branding, and digital marketing. Known for their exceptional quality and customer-centric approach, GML has successfully served a vast clientele across various industries. With a talented and experienced team, cutting-edge technology, and an unwavering dedication to excellence, GML continues to be at the forefront of the media industry in Nigeria.