Customer Service Executive – STERLING HOMES LTD in Lagos, Lagos State
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STERLING HOMES LTD is thrilled to announce job openings for the position of Customer Service Executive in the Lagos area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At STERLING HOMES LTD, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with STERLING HOMES LTD.
Job Information
| Company: | STERLING HOMES LTD |
| Position: | Customer Service Executive |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Salary: | NGN 83.000 - NGN 175.000 per Month |
| Job Type: | Full-time |
Job Description
Job Summary
We are looking to hire a suitable candidate to fill the position of Customer Service Executive at STERLING HOMES LTD. The successful candidate will be responsible for providing excellent customer service by quickly and effectively answering customer questions, resolving issues with empathy and care, documenting pain points to share with internal teams, nurturing relationships, and improving brand credibility.
- Minimum Qualification: Degree
- Experience Level: Entry level
- Experience Length: 1 year
Job Description/Requirements
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing forms, applications, and requests.
- Cross-selling the company-related projects and services.
- Keeping updated records of customer information, interactions, transactions, comments, and complaints.
- Ensuring referrals and repeat sales are made by clients.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensuring customer satisfaction and providing professional customer support.
Requirements:
- BSc/HND Qualification
- Professional qualification
- Technical knowledge
- Teamwork and collaboration
- Proper etiquette
- Problem-solving
- Communication
- Empathy
- Use of MS Office Suite
- Compliance
- Proactivity
- Professionalism
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Lagos State |
| City | Lagos |
| Full Address | Sterling Homes Limited, Plot 2, River valley estate, ojodu berger, Ojodu, Lagos, Nigeria |
| Google Map | Google Map |
Job Application Information
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