Customer Service officer – Amy Consulting in Lekki, Lagos State

Company Amy Consulting is offering job opportunities for the position of Customer Service officer in the Lekki area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Amy Consulting operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

Our client, Amy Consulting, an Islamic Lifestyle Brand, is currently looking for a qualified Customer Service Officer who will be responsible for providing support to the team with day-to-day operations and customer service.

KEY RESPONSIBILITIES:

• Attending to customer queries and questions in a timely and professional manner across Instagram and WhatsApp.
• Attending to walk-in customers in a professional and courteous manner.
• Ensuring that the store is tidy at all times and products are clean.
• Preparing and fulfilling customer orders accurately and giving full disclosure on delivery timelines.
• Following up with customers to ensure goods have been received in good condition.
• Liaising with delivery agents to ensure goods are delivered in a timely manner.
• Providing quotations and checking product availability.
• Handling payment transactions and confirming said transactions before fulfilling orders.
• Adhering to the company’s policies and procedures at all times when assisting customers.

KEY REQUIREMENTS:

• Excellent verbal and written communication.
• Attention to detail and initiative.
• Good customer service skills coupled with an ability to handle difficult customers.
• Ability to work long hours and under pressure.
• Flexibility.
• Organizational skills.
• Excellent computer skills.

Job Type: Full-time

Salary: ₦70,00.00 – ₦80,00.00 per month

Application Question:

• Do you have good knowledge of Islam?

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address