Operations Agent – People Capacity Management in Lagos, Lagos State
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People Capacity Management is currently accepting applications for the position of Operations Agent in the Lagos area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
People Capacity Management operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | People Capacity Management |
| Position: | Operations Agent |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Salary: | NGN 100.000 - NGN 190.000 per Month |
| Job Type: | Full-time |
Job Description
People Capacity Management is a human resources and management consulting firm located in Lagos, Nigeria. We provide services, expertise, and resources to both the private and public sectors through our deep knowledge of issues specific to industries and sectors.
We are recruiting to fill the position of Operations Agent:
Job Location: Lagos
Key Responsibilities:
- Handle customer inquiries related to operational processes.
- Ensure a positive customer experience by resolving issues and providing necessary information.
- Work closely with teams to troubleshoot issues and streamline processes.
- Identify areas for improvement and implement changes to enhance efficiency.
- Address operational challenges promptly and implement effective solutions.
- Provide customer service, interact with customers, collect data from customers for survey information.
- Maintain accurate and up-to-date documentation of operational procedures and workflows.
Specifications:
- Minimum of First Degree
- At least 1-3 years of experience in operational roles, preferably in Fintech.
- Medium level understanding of cryptocurrency.
- Highly skilled in utilizing various technology and tech tools.
- Proficiency in Notion, Google suite tools.
- Experience with AI and AI tools.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Lagos State |
| City | Lagos |
| Full Address | People Capacity Management, 77B Badagry St, Dolphin Estate, Lagos 101222, Nigeria |
| Google Map | Google Map |
Job Application Information
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