Technology Support Lead – Tech4Dev in Lagos, Lagos State

Welcome to our job portal, where Tech4Dev is offering exciting employment opportunities for the position of Technology Support Lead in the Lagos area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Tech4Dev, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Tech4Dev. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Job Description

Duties

• Maintain procedures and reports that provide technical support to the entire organization.
• Troubleshoot and resolve all technical issues.
• Analyze records and logs to spot underlying trends and potential issues.
• Research and support the implementation of new technology solutions or applications that aid productivity within the organization.
• Pursue training and professional development opportunities, strive to continuously build knowledge and skills, stay on top of new trends in software technologies related to cloud-based deployments and share expertise with the team.
• Prepare and update documentation to detail existing and new technology systems/processes.
• Get exposure to the technologies, tools, and processes used by Tech4Dev. Provide colleagues, beneficiaries, and partners with steps to help them resolve their technical problems.
• Collaborate with other departments to expand the organization’s technical knowledge and improve tools and practices.
• Establish accounts for new users and assist with password or login problems.
• Test, evaluate, and make decisions about new technology for Tech4Dev.
• Participate in business-wide meetings to provide insight into technical requirements.

Skills & Competencies

• Bachelor’s degree in Engineering, Computer Science, or any other Technology-related field.
• Minimum of 2-3 years of experience in an IT support or Technology Support role.
• Proficiency in WordPress Development is a plus.
• Appreciation of Product design and graphics is a plus.
• Ability to work independently as well as collaboratively in a team environment.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent time-management and interpersonal communication skills.
• Ability to understand business requirements and translate them into technical requirements.

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address