Customer Care Representative (Graduate Trainee) – Lopterra Services in Lagos, Lagos State

Company Lopterra Services is offering job opportunities for the position of Customer Care Representative (Graduate Trainee) in the Lagos area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Lopterra Services operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

We are currently seeking enthusiastic and driven individuals to join our team as Customer Care Representatives. As a graduate trainee, you will have the opportunity to develop essential skills and gain valuable experience in a dynamic and fast-paced work environment.

Responsibilities:

• Provide excellent customer service, addressing customer inquiries and resolving issues effectively and efficiently.
• Handle incoming calls, live chats, and emails professionally and with a high level of empathy.
• Collaborate with other team members to ensure customer satisfaction and maintain strong relationships.
• Stay up-to-date with product knowledge and company policies to provide accurate information to customers.
• Record customer interactions and transactions accurately in the system.

Qualifications:

• Recent graduate with a bachelor’s degree in any field.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and the ability to work well under pressure.
• Positive attitude, empathetic nature, and ability to handle difficult customers professionally.
• Ability to adapt quickly to new technologies and software systems.

If you are a highly motivated individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please send your CV and cover letter to [email protected] before the application deadline of [application deadline date].

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

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