Reliance Care Officer – Reliance Health in Lagos, Lagos State
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Reliance Health is currently seeking applicants for the position of Reliance Care Officer in the Lagos area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Reliance Health operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Reliance Health |
| Position: | Reliance Care Officer |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Salary: | NGN 91.000 - NGN 230.000 per Month |
| Job Type: | Full-time |
Job Description
We are looking for dynamic and ambitious self-starters to help respond to and resolve inquiries or issues from our customers and various stakeholders, in the most friendly and empathetic manner.
Key Responsibilities:
- Respond to requests, inquiries, and complaints from clients and prospective clients while maintaining a positive attitude.
- Assist prospective clients in their choice of the company’s health plan by providing relevant and accurate information.
- Escalate unresolved issues to the appropriate divisions for resolution and ensure optimal client satisfaction.
- Record details of customers’ complaints, feedback, and suggestions using the appropriate internal communication system.
- Convince inbound prospects to buy our health insurance products or use any of our services.
Requirements:
Skills Required:
- HND / B.Sc degree
- Basic proficiency in the use of Microsoft Office tools.
- Willingness to work on a shift basis and on weekends.
- You have at least 1-year experience within a Customer Service or Customer Success role (added advantage if it’s a bank) or ideally within the Healthcare industry (HMO).
- You possess excellent interpersonal as well as written and verbal communication skills.
- You possess strong analytical skills and are comfortable dealing with numerical data.
- You pay strong attention to detail and deliver work that is of a high standard.
- You are highly goal driven and work well in fast-paced environments.
- Must have a medical qualification or background like (Nursing, Medical lab, Pharmacist, Microbiology, etc).
Benefits:
- Join a market leader within the Insurance space.
- Attractive Salary & benefits.
- Unlimited leave days.
- Free office lunch.
- Fantastic work culture.
- Work and learn from some of the best in the industry.
- Great work-life balance.
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Lagos State |
| City | Lagos |
| Google Map | Google Map |
Job Application Information
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