Customer Success Manager – Ascentech Services Limited in Lagos, Lagos State
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Ascentech Services Limited is thrilled to announce job openings for the position of Customer Success Manager in the Lagos area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Ascentech Services Limited, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Ascentech Services Limited.
Job Information
| Company: | Ascentech Services Limited |
| Position: | Customer Success Manager |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
We are recruiting to fill the position of Customer Success Manager (Healthcare – Aesthetics Clinic) at our company in Victoria Island, Lagos. This is a full-time position.
Responsibilities:
- Improve customer success experience, create engaged customers, and facilitate organic growth
- Take ownership of customers’ issues and follow problems through to resolution
- Analyze statistics and compile accurate reports
- Keep ahead of industry’s developments and apply best practices to areas of improvement
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies, and standards
- Keep accurate records and document customer success actions and discussions
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
Requirements:
- Candidates should possess a BSC/HND
- 5yrs+ of experience as a Customer Success Manager/Executive in healthcare or aesthetics sector.
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Proficiency in English
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer success orientation
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Lagos State |
| City | Lagos |
| Full Address | Ascentech Services Ltd, 148/150 Bode Thomas St, Surulere, Lagos, Nigeria |
| Google Map | Google Map |
Job Application Information
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